Beaumont Health, Michigan’s largest health care system, includes eight hospitals, 168 health centers, 35,000 employees and nearly 5,000 physicians. The Beaumont Health team delivers compassionate, extraordinary care every day by combining the power of its network with world-class expertise.


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Challenge

Three Southeast Michigan health systems merged to become Beaumont Health. The new organization, comprised of eight hospitals and more than 35,000 employees, began a collaborative effort to standardize processes and workflows, dissolve legacy boundaries and advance its mission to deliver compassionate, extraordinary care every day.

 

One of the most significant changes was the consolidation of 16 administrative locations into a newly purchased, centrally located facility. More than 2,500 Beaumont employees moved, bringing together shared services functions for maximum collaboration and operational efficiency.

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Approach

Through an effective change management communication strategy

Beehive partnered with Beaumont to create and implement a change management communication plan that minimized disruption during the move and created the foundation for lasting culture change at the new location.

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Results

  • Defined the change management communication strategy – aligning cultural expectations with strategic business goals
  • Developed authentic messaging that clearly articulated the need for change and created a meaningful connection to the Shared Services strategy
  • Created a Beaumont-wide move campaign that inspired forward momentum and maximized productivity by clarifying move-specific logistics, celebrating progress, rewarding accountability and building excitement across the organization