01 —
Why
Why Crisis Management and Business Continuity?
It’s not a matter of if — but when — an organization will face a crisis. Its response will have a long-lasting impact on its reputation and ability to earn and keep trust.
Organizations that plan ahead for a potential crisis are in the best position to quickly manage and resolve issues.
02 —
How we do it
We help ready organizations for potential issues and ground response plans in their purpose, mission and values. And when a crisis strikes, we use the power of communication to quickly respond, recover and restore, moving the business forward with clarity.
- Crisis communications plan development
- Content development
- Crisis spokesperson coaching
- Incident response support
- Risk mitigation planning
- Business continuity planning
- Business continuity communication
- Interim communication leadership and staffing
- Digital ecosystem analysis
- Content strategy
- Social listening & analysis
- Community management
- SEO optimization
- Multichannel strategy & planning
- Data visualization and graphic design
- Flow chart, org chart and presentation design
03 —
What you get
- Strengthened brand reputation
- Successful business continuity
- Increased loyalty and trust
Business Continuity and Communication Resource Center
- Business Continuity Plan Resources
- Sustained Crisis Communication Plans
- Interim Communication Leadership and Staffing
- Work-from-home Strategies
- Change Management Communication
- Purpose, Mission and Values Alignment
"Your firm has done a superb job with the [Bachman's] communication—enough to keep the press content; plenty to protect the family privacy. Kudos to handling a very sad situation with grace and dignity."
—Bachman's Employee
